Where We Drive Your Peso Further

2 Virgilio Santos Street, San Dionisio, Paranaque City  1700

Phone: +63 2 9594689   +63 2 6176820

Services

Frequent Traveler Programs

 

Get frequent traveler miles and account credits with our select airline & travel rewards partners:

 

Aeromexico Club Premier

Air France Flying Blue

Airmiles

Air New Zealand Air Points

Alaska Air Mileage Plan

American Airlines AA Advantage

Amtrak Guest Rewards

Best Western Rewards

British Midland Diamond Club

Carlson Hotels Club Carlson

Choice Hotels - Choice Privileges

Emirates Airlines Skywards

Hawaiian Airlines – Hawaiian Miles

Hilton HHonors

 

Intercontinental Hotels Group

( IHG ) Priority Club Rewards

JetBlue TrueBlue

Lan Chile LanPass

La Quinta Returns

Avianca LifeMiles

Lufthansa Miles &More

Delta SkyMiles

Qantas Club

Qatar Airways Privilege Club

Saudi Arabian Airlines Alfursan

South African Airways Voyager

Southwest Airlines Rapid Rewards

Spirit Airlines Free Spirit

Thai Airways Royal Orchid Plus

US Airways Dividend Miles

Virgin America Elevate

Virgin Atlantic Flying Club

 

100% Smoke Free Fleet

BUDGET’S SMOKE-FREE FLEET POLICY

 

Rent a Budget Car and Breathe Easy!

 

In Summary: You spoke and we listened! Based on an overwhelming number of renter requests, Budget strives to maintain a 100% Smoke-Free Fleet in the U.S. and Canada. To help ensure that our cars look and smell fresh, we ask all customers to refrain from any type of smoking (pipe, cigarette, cigar) in Budget vehicles.

 

We sincerely appreciate your consideration for the next customer who rents your car. To this end, if any car smells of smoke when it is returned, customers will be assessed an additional charge – just as they would if the car's interior had excessive stains, dirt, pet hair or soilage attributable to the renter’s use.

 

What’s the Benefit of a Smoke-Free Fleet?

 

Tobacco smoke leaves a residue on fabrics, fibers and surfaces of vehicles, which emits odors that the majority of renters find unpleasant. Ridding cars of tobacco smoke odor and residue requires considerable time. This inconveniences our customers because vehicles are unavailable for rental while they are being deep-cleaned. Budget’s Smoke-Free Fleet policy helps ensure that the greatest variety of cars is available to every customer at all times.

 

*Note to Our Renters Who Smoke

 

Please understand that this smoke-free policy is an extension of our policies concerning excessive staining, pet hair, dirt or soilage attributable to the renter’s use. Budget expects these guidelines to ultimately benefit all renters, including those who smoke. Every renter deserves a clean and fresh-smelling car.

 

Smoke-Free Fleet Policy

 

• Budget also has initiated an enhanced inspection process to help ensure a pleasant rental experience for all. Each vehicle will be confirmed “smoke-free” when it is provided to a customer. Upon its return, it will be inspected. If it is determined that the vehicle must be cleaned of tobacco odor and residue, the renter will be assessed a cleaning fee of up to P1500.

 

• Just as we assess cleaning fees for excess dirt and soilage in vehicles, the Return Agent will inspect the vehicle for physical evidence of smoking (ash/butts in the vehicle, cigarette burns, etc.) as well as smoke odor. As necessary, photos will be taken to substantiate the cleaning fee.

 

• In most cases, the inspection and customer notification will occur at the time of return by our Return Agent in the vehicle return area. If the Return Agent finds evidence that the car has been smoked in and/or it smells of smoke, the customer will be informed that they might be assessed a cleaning fee of P1500. The customer will then be given a receipt as per standard procedure.

 

• Under certain circumstances, the Return Agent may be unable to notify the customer of the possible assessment of the fee at the time of vehicle return. Examples include:

 

• The customer leaves the return area before a Return Agent is able to inspect the vehicle.

 

• A Return Agent is unable or unavailable to inspect the car thoroughly at time of vehicle return; the inspection will be conducted by trained staff at our service island later.

 

• The vehicle is returned after hours when no Return Agent is available to inspect the vehicle.

 

• When the vehicle can be inspected only after the customer has left our facility, if it is found to require smoke-related cleaning, the customer will be notified via email that the fee has been charged to their credit card.

 

 

How to Avoid Paying a Cleaning Fee

 

• To avoid paying the fee, customers should refrain from smoking in or near the vehicle at all times.

 

• Rental vehicles should be thoroughly inspected by the customer prior to leaving the rental location.

 

• Customers should check the car for body or interior damage, soil or dirt, and to ensure that it is smoke-
• free.

 

• If, at the time of rental check-out, the vehicle is not to the customer’s satisfaction, the customer should immediately visit the rental counter and speak with the CSR before leaving our facility. The customer will be provided with another vehicle, if one is available, and no fees of any kind will be assessed.

 

• This Smoke-Free Fleet policy is in effect for 100% of our fleet.